|With guest speaker Gareth McNab, Nationwide Building Society |
Wednesday 11 November10:30 – 11:30
In today’s economic climate falling into debt is perilously easy, getting out is hard. Firms in the debt sector have adopted flexible and ethical collection practices to support families who are struggling, yet costs and the time taken to collect have increased.
Whether you’re a collection agency, utility company, advice organisation, local authority or housing provider, you’re on the frontline for helping people in debt.
You can boost the financial resilience of households by helping them to increase their income. In this way, you can increase collection rates and social impact, in the knowledge that you’re doing the right thing.
Join this webinar to hear:
How COVID-19 has already hit people’s incomes, and what’s in store
Who the newly vulnerable households are
How to reduce existing arrears and the chance of a customer falling into arrears
How to minimise the cost of debt collection