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IAG Handbook

Learning in Wiltshire is Wiltshire Council’s adult learning and development service. http://www.learninginwiltshire.org.uk/ They are proud holders of the matrix Standard http://matrixstandard.com/ which is the unique quality framework for the effective delivery of information, advice and/or guidance.

All Learning in Wiltshire staff give Information, Advice and Guidance (IAG) as part of their commitment to help learners and potential learners explore options, get the best out of their learning programme and continue to develop their skills to higher levels after completion of their course or qualification. Their IAG is split into three:

  • Initial IAG – given by occupationally competent assessors in the form of a telephone conversation lasting approx. 20 minutes.
  • Ongoing IAG – incorporated within the learning programme and evidenced throughout the learning journey in a variety of ways e.g. ILPs, e-portfolio, reviews, tutorials etc.
  • Exit IAG – informs future development needs and allows our learners to be signposted to relevant progression pathways.

They have developed an IAG handbook for their learners.

To view the handbook  Click Here


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