Measuring Soft Outcomes
November 22, 2016

Soft Outcomes are outcomes from training, support or information, advice and guidance interventions, which unlike hard outcomes, such as qualifications and jobs, cannot be measured directly or tangibly. Soft outcomes may include achievements relating to:

  • interpersonal skills, for example: social skills and coping with authority
  • organisational skills, such as: personal organisation, and the ability to order and prioritise
  • analytical skills, such as: the ability to exercise judgement, managing time or problem solving, and
  • personal skills, for example: insight, motivation, confidence, reliability and health awareness.

THE INSTITUTE FOR EMPLOYMENT STUDIES, have written a guide to assist projects and organisations to understand and implement systems for recording soft outcomes and distance travelled.

To download the guideĀ Click Here