By Tribal Group, 07-September-2020
The outbreak of COVID-19 in early 2020 was, in modern times, unprecedented. And it required an unprecedented response from education institutions around the world.
Now, over six months on from the emergence of the global pandemic and with many institutions preparing for the start of a new and potentially uncertain academic year, it is useful to gauge how students feel about their institution’s response to COVID-19 to date.
How have institutions performed on communicating key information to their students throughout the event? How successful was the – in most cases, very rapid – transition to online learning?
What should institutions be aware of in terms of student experience as they navigate through the COVID-19 era?