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60% of Gen Z Know What Career They Want Before They Are 20
June 21, 2019

New research has identified that over half (53%) of 16-20-year-olds wouldn’t consider a career in hospitality.

The top reasons for this are it’s seen as ‘a stepping stone to another career’, as having ‘limited career prospects’ and viewed as ‘a part-time job while studying’ – posing the question, do hospitality careers need a re-brand?

The results, which are from a new study by HIT Training and Get My First Job, highlight the worrying perceptions the younger generation have of hospitality careers and the need for the sector to address these and open the door to future talent. Read more

Hospitality Struggling to Keep Workers
August 13, 2018

The hospitality sector is facing high turnover rates that could worsen after Brexit, according to research

Unsociable working hours (69%), low pay and benefits (63%), and lack of career prospects (35%) were the top three reasons people cited for leaving the sector in YouGov and software company Deputy’s Retaining Britain’s Hospitality Workers report. As a result, the sector has a retention rate of just 70%, it stated.

For this research, Deputy calculated that hospitality in the UK has an employee turnover rate of 30% (meaning three out of 10 workers leave their role within a year). This is double that of the UK average, and forecast to get worse after Brexit.

However, close to half (42%) of UK employees are either employed in the industry or have worked in it at some point, the report highlighted.

Just 40% of respondents said they believe it is viable to have a long-term career in the sector, however, rising to 62% for those currently working in hospitality.

Respondents were asked what would make employees in the sector less likely to leave. Factors cited were: better pay and benefits (cited by 63%), more control over shift patterns (55%), a more stable income and guaranteed work (52%), better career prospects (42%), and more transparency regarding shifts and scheduling (32%). Read more

Why is There a Skills Shortage in Hospitality in Australia?
June 29, 2018

The way food is celebrated in Victoria, you wouldn’t think there would be any issue with hospitality staff. The industry is booming, with new restaurants, bars and cafes opening every week, covered relentlessly by a myriad of media (think Broadsheet, The Urban List, Zomato, Time Out etc).

While Melbourne seems to be coping well, there is a skills shortage in hospitality throughout regional Victoria, which is a concern for the vast array of rural offerings in the sector. The success of Brae (number 44 on the Best 50 Restaurants in the World list) in Birregurra, Igni (Geelong) and Lake House (Daylesford) is dependent not just on the quality of their food but the overall experience, which includes service from accomplished industry professionals.

The situation wasn’t helped by the announcement of the 2018-2019 Federal Budget, which didn’t exactly do the vocational sector many favours. In fact, government funding for VET has been on the sharp decline since 2011, while school and higher education has tracked in the opposite direction. At last count, there was just $5.7 billion invested in VET, as opposed to higher
education ($25.9 billion).

This isn’t a great incentive for young people to throw themselves into the vocational education sector, where most of the formal training for roles in hospitality takes place. A reluctance to pour more resources into VET could see Melbourne miss out on the next wave of chefs, bartenders and sommeliers. For context, celebrity chef George Calombaris studied at the Box Hill Institute of TAFE before building his Greek restaurant empire.

However, chefs in the mould of Gordon Ramsay may be influencing prospective workers in a negative way. After all, who would want to turn up to work and be screamed at the way that employees on Ramsay’s Kitchen Nightmares are? While much of this is clearly manufactured drama, there is little doubt it would play on the minds of those considering a career in hospitality.

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