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The 7 C’s of Leadership During this Crisis
April 3, 2020

During these trying times, managers can use these seven principles to lead their team through a crisis, according to John Quelch.

The 7 Cs are:

Calm, Confidence, Communication, Collaboration, Compassion, Community and Cash. 

For the full article visit: Harvard Business School Working Knowledge

John’s message is also available on video.

John A. Quelch

JOHN A. QUELCH Charles Edward Wilson Professor of Business Administration, Emeritus

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